Terms & Conditions

Last updated: March 2026

1. Acceptance of terms

By accessing or using the Flownamatic platform and related services (the “Service”), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service.

2. Description of the service

Flownamatic provides a no-code tool for designing and running conversational flows and bots (e.g. for WhatsApp and other channels). We may change, suspend, or discontinue features with reasonable notice where practicable.

3. Your account and use

You must provide accurate information when registering and keep your account secure. You are responsible for all activity under your account and for ensuring your use of the Service complies with applicable laws and third-party terms (including WhatsApp’s and other channel policies).

4. Acceptable use

You may not use the Service for illegal purposes, to harm others, or to violate any applicable terms. You may not attempt to gain unauthorised access to the Service or to other users’ data. We may suspend or terminate access for breach of these terms.

5. Intellectual property

We retain ownership of the Service, its design, and our branding. You retain ownership of content you create (e.g. flows, messages). You grant us the rights necessary to operate and improve the Service (e.g. hosting, processing, and displaying your content).

6. Privacy

Our collection and use of personal data is described in our Privacy Policy, which forms part of these terms.

7. Limitation of liability

To the extent permitted by law, the Service is provided “as is”. We are not liable for indirect, incidental, or consequential damages, or for loss of data or business. Our total liability is limited as set out in your plan or agreement with us.

8. Changes and termination

We may update these terms from time to time; continued use after changes constitutes acceptance. We may suspend or terminate the Service or your account in accordance with our policies or for breach of these terms.

9. Contact

For questions about these Terms & Conditions, please contact us using the details provided on our website or in the Flownamatic app.