Privacy Policy

Last updated: March 2026

1. Introduction

Flownamatic (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our no-code conversational flows and bot builder platform and related services (the “Service”).

2. Information we collect

We may collect information that you provide directly (e.g. account details, name, email address), information from your use of the Service (e.g. usage data, flow designs, bot configurations), and technical information (e.g. IP address, device type, browser).

3. How we use your information

We use the information to provide, maintain, and improve the Service, to communicate with you, to enforce our terms, and to comply with applicable law. We do not sell your personal data to third parties.

4. Data sharing and disclosure

We may share data with service providers that help us operate the Service (e.g. hosting, analytics), when required by law, or to protect our rights and safety. We require such providers to protect your data in line with this policy.

5. Data retention and security

We retain your information for as long as your account is active or as needed to provide the Service and comply with legal obligations. We implement appropriate technical and organisational measures to protect your data.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us using the details below to exercise these rights.

7. Contact

For questions about this Privacy Policy or our data practices, please contact us at the email or address provided on our website or in the Flownamatic app.